We offer flexible payment options for your convenience. You can choose to pay for our services using cash, bank transfer, or directly through our website.

• Cash Payments: Payments can be made directly to the chauffeur at the end of the service. Please ensure you have the exact amount, as chauffeurs may not carry change.

• Bank Transfer: If you prefer to pay by bank transfer, full payment must be completed at least 24 hours before your scheduled service. Please ensure the payment reference includes your Name and Postcode.

• Website Payments: Payments can also be made securely through our website. Simply follow the payment instructions provided during your booking process.

All payments are due prior to service commencement unless otherwise agreed. Any additional charges, such as overtime or additional stops, will need to be settled upon completion of the service.

Please Note: All deposits made are non-refundable, so please ensure all inquiries are answered before finalizing your booking.

At AR Executive, we understand that plans can change. Our cancellation and refund policy offers flexibility while ensuring a fair and transparent process for all clients.

1. Cancellation Policy

1.1 Cancellations Made 48 Hours or More Before the Service

• If you need to cancel your booking more than 48 hours prior to the scheduled service, no cancellation fees will apply. However, your reservation fee is non-refundable.

1.2 Cancellations Made Within 48 Hours of the Service

• Cancellations made within 48 hours of the scheduled service will not incur additional charges, but you will forfeit your reservation fee.

1.3 No-Shows

• In the event of a no-show, no further charges will apply, but your reservation fee will be non-refundable.

2. Amendments to Your Booking

2.1 Changes to Booking Details

• You may request amendments to your booking (e.g., change of time, location, or vehicle) up to 24 hours before the scheduled service. We will accommodate changes subject to availability, and your reservation fee will still apply toward the updated booking.

2.2 Late Amendments

• Amendments made within 24 hours of the scheduled service are not guaranteed. Any changes made within this timeframe may result in the forfeiture of your reservation fee if we cannot fulfill the new request.

3. Refund Policy

3.1 Reservation Fees

• The reservation fee is non-refundable, regardless of the timing of the cancellation.

3.2 Refundable Charges

• Any additional payments made beyond the reservation fee will be fully refunded if the service is canceled, regardless of when the cancellation occurs.

3.3 Refund Timeline

• Refunds for eligible payments will be processed and returned to the original method of payment within 7-10 business days.

4. Force Majeure

AR Executive will not be held responsible for cancellations due to circumstances beyond our control, such as extreme weather, natural disasters, or other events deemed force majeure. In such cases, we will work with you to reschedule the service, subject to availability, or offer a full refund (including the reservation fee) if rescheduling is not possible.

5. How to Cancel or Amend a Booking

To cancel or amend your booking, please contact us as soon as possible by phone or email at:

Phone: [Insert Phone Number]
Email: [Insert Email Address]

6. Disputes and Complaints

If you believe a cancellation or refund has been handled incorrectly, please contact us within 7 days of the scheduled service for a resolution.

Welcome to AR Executive. By booking or using our services, you agree to the following terms and conditions. Please read them carefully before making a reservation. These terms govern your use of our services and outline your rights and responsibilities.

1. Definitions

• "We," "us," "our" refers to AR Executive.
• "You," "your" refers to the customer or user of our services.
• "Service" refers to the chauffeur services and vehicle hire provided by AR Executive.

2. Booking Process

2.1 Reservations
Bookings can be made through our website, by phone, or via email. Once your booking request is received, we will confirm availability and send you a booking confirmation.

2.2 Deposit Required
At AR Executive, we require a deposit of 25% of the overall cost to reserve your booking, if any issues give us a call.

2.3 Booking Confirmation
A booking is considered confirmed once you receive a written or email confirmation from AR Executive. Please check your confirmation carefully and inform us of any errors or changes as soon as possible.

3. Cancellation and Amendments

3.1 Cancellation Policy

• Cancellations made more than 48 hours before the scheduled service will incur no charges.

3.2 Amendments
You may request changes to your booking (e.g., change in time, vehicle, or destination) up to 48 hours before the scheduled service. Amendments are subject to availability, and additional charges may apply.

4. Payment Terms

4.1 Payment Methods
We accept the following forms of payment:

• Through the website
• Bank Transfer
• Cash

4.2 Payment Timing
Payment is due upon completion of the service unless otherwise agreed. Receipts and invoices will be provided upon request.

4.3 Late Payments
If payment is not received on the day of the service, AR Executive reserves the right to charge interest on overdue amounts at a rate of 25% per month.

5. Service Delivery

5.1 Punctuality
We strive to be on time for every booking. However, we are not liable for any delays due to unforeseen circumstances, such as traffic, weather conditions, or road closures. We recommend allowing extra time for potential delays, especially when traveling to important events or flights.

5.2 Chauffeur Conduct
Our chauffeurs are trained to provide a professional and courteous service. If you experience any issues with your chauffeur, please notify us immediately so we can resolve the matter.

5.3 Client Responsibilities

• You must ensure that all passengers comply with the applicable laws, including seatbelt regulations.
• AR Executive is not responsible for any items left in the vehicle. Please ensure you take all belongings with you at the end of your journey.
• Any damage caused to the vehicle by you or your party will be subject to repair costs.

6. Vehicle Use

6.1 Fleet Availability
We will endeavor to provide the specific vehicle requested at the time of booking. However, in the event that your preferred vehicle is unavailable, we reserve the right to provide a substitute vehicle of equal or greater value.

6.2 Vehicle Cleanliness
All vehicles are maintained to the highest standards of cleanliness and safety. Smoking is strictly prohibited in all vehicles.

7. Liability and Limitation

7.1 Limitation of Liability
AR Executive is not liable for any loss or damage, including financial losses or missed appointments, resulting from delays or failures to perform our services due to circumstances beyond our control.

7.2 Maximum Liability
In all cases, the total liability of AR Executive will not exceed the amount paid for the service in question.

8. Force Majeure

AR Executive will not be liable for any failure to perform or delay in performing our obligations under these terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, strikes, or governmental regulations.

9. Complaints

We strive to provide the highest level of service. If you are dissatisfied with any aspect of our service, please contact us within 7 days of your booking. We will investigate the issue and respond promptly to resolve the matter.

10. Privacy

Your personal information is protected under our Privacy Policy, which outlines how we collect, store, and use your data. By using our services, you consent to the processing of your data in accordance with our Privacy Policy.

11. Amendments to Terms and Conditions

AR Executive reserves the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of UK legislation. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of The United kingdom.

13. Contact Information

If you have any questions regarding these terms and conditions, please contact us at: 07301542669

At AR Executive, we are committed to safeguarding the privacy of our clients. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services or visit our website. By using our services, you consent to the collection and use of your data as described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, home or business address.
• Booking Information: Dates of travel, pick-up and drop-off locations, special requests.
• Payment Information: Credit card details, billing address (collected via secure payment systems).
• Technical Information: IP address, browser type, and information about your device, collected when you visit our website.
• Cookies: Information collected through cookies to enhance your website experience (see our Cookie Policy for more details).

2. How We Use Your Information

We use your personal data for the following purposes:

• Booking and Service Fulfillment: To process your bookings, provide our chauffeur services, and communicate with you about your reservation.
• Customer Support: To respond to your inquiries, provide customer support, and manage any complaints or requests.
• Marketing and Promotions: To send you updates, offers, and promotional material if you have opted in to receive such communications.
• Service Improvement: To analyze data for internal purposes, such as improving our services, website performance, and customer satisfaction.
• Legal Obligations: To comply with legal obligations, prevent fraud, and address security issues.

3. How We Share Your Information

We may share your personal information in the following situations:

• Service Providers: With third-party service providers who assist in operating our website or performing business services, such as payment processing or vehicle maintenance, under strict confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to law enforcement or government authorities.
• Business Transfers: In the event of a business sale, merger, or transfer of assets, we may transfer your personal data to the new owner.

4. Data Security

We implement a range of technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include:

• Encryption: Secure socket layer (SSL) technology for processing payments.
• Access Controls: Restricted access to personal data to authorized personnel only.
• Data Minimization: Only collecting the minimum amount of personal data required for service purposes.

While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding the personal information we collect and store, including:

• Access: The right to request access to your personal data that we hold.
• Correction: The right to request corrections or updates to your information if inaccurate or incomplete.
• Deletion: The right to request the deletion of your personal data, subject to legal or contractual obligations.
• Opt-Out: The right to opt out of receiving marketing communications by clicking the "unsubscribe" link in any email or contacting us directly.

6. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and contractual obligations. When we no longer need your data, it will be securely deleted or anonymized.

7. Cookies

Our website uses cookies to enhance your browsing experience and collect analytical data about site usage. For more details, please review our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

AR Executive

AR Executive ("we," "our," "us") is committed to safeguarding your personal data and complying with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your information when you interact with us, and outlines your rights under GDPR.

1. Who We Are

AR Executive is a [describe your business, e.g., "luxury executive travel and limousine service provider"]. Our services prioritize professionalism, comfort, and safety, and we take the same approach with your data privacy.

2. Data We Collect

We may collect the following types of personal data:

• Identity Information: Name, address, email, phone number.
• Payment Details: If applicable, payment information for booking our services.
• Booking Details: Travel preferences, pickup and drop-off locations.
• Technical Data: IP address, browser type, and cookies when using our website.
• Marketing Preferences: Whether you opt into promotional communications.

3. How We Use Your Data

We collect and use your personal data for the following purposes:

• To process bookings and provide our services.
• To manage payments and transactions securely.
• To respond to inquiries and provide customer support.
• To comply with legal or regulatory obligations.
• To improve our website and services through analytics.
• To send marketing communications (only with your consent).

4. Legal Basis for Processing Your Data

Under GDPR, we process your personal data based on:

• Contractual Obligations: To fulfill bookings or service agreements.
• Consent: For marketing communications or optional features.
• Legitimate Interests: To improve our services and manage our business.
• Legal Compliance: To meet regulatory requirements.

5. How We Protect Your Data

We implement strict security measures to protect your data, including:

• Encryption for data storage and transfer.
• Access control to ensure only authorized personnel handle your data.
• Regular audits to maintain compliance with GDPR.

6. Sharing Your Data

We do not sell your personal data. However, we may share it with:

• Service Providers: For payment processing, website hosting, or customer support.
• Legal Authorities: If required by law or to protect our rights.

All third parties handling your data are contractually obligated to follow GDPR standards.

7. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

1. Right to Access: Request a copy of the personal data we hold about you.
2. Right to Rectification: Correct inaccurate or incomplete data.
3. Right to Erasure: Request deletion of your data (subject to legal obligations).
4. Right to Restrict Processing: Limit how we use your data.
5. Right to Data Portability: Receive your data in a transferable format.
6. Right to Object: Opt-out of processing based on legitimate interests or marketing.
7. Right to Withdraw Consent: At any time for activities based on your consent.

To exercise any of these rights, please contact us at:
Email: [Insert Your Email]
Phone: [Insert Phone Number]

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

9. Cookies and Tracking

For information on how we use cookies, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this GDPR Privacy Policy to reflect changes in legal requirements or our practices. Updates will be posted on this page with an updated effective date.